Maintaining Control
Gaming should always be treated as a leisure activity. To help you stay within your comfort zone, we encourage all players to set personal limits before they start playing. Recognizing the signs of problematic behavior early is the best way to ensure that your time spent with us remains a positive experience.
If you ever feel that your betting habits are becoming difficult to manage, we offer several tools to assist you. These features are designed to give you complete control over your account activity and help you take a step back when needed.
- Self-Exclusion: Request a temporary or permanent block on your account if you need to take an extended break.
- Break / Temporary Exclusion: Take a short time-out to reset and step away from the action.
- Age Verification: We strictly enforce an 18+ policy to ensure that only adults access our services.
Recognizing the Signs
It is important to be honest with yourself about your gaming habits. If you find that you are spending more time or money than you intended, or if you are neglecting other responsibilities to play, it may be time to seek support. Responsible gaming means knowing when to walk away.
We recommend using filtering systems such as Net Nanny to restrict access to gambling sites on shared devices, especially if minors are present in your household.
Professional Support
You are never alone in this. If you feel that you need professional guidance or someone to talk to about your gaming habits, several independent organizations provide confidential help and resources. These groups are dedicated to assisting individuals and their families navigate the challenges associated with gambling.
Our support team is also available 24/7 via live chat and email at support@lizaro.com if you have questions regarding your account settings or need assistance with our responsible gaming tools.
- GamCare
- Gamblers Anonymous
- Gambling Therapy
What should I do if I feel I am losing control?
If you feel that gambling is no longer fun, we encourage you to use our self-exclusion or temporary break tools. You can also reach out to independent support organizations like GamCare or Gambling Therapy for professional assistance.
How do I set a restriction on my account?
You can manage your account settings or contact our 24/7 customer support team to request a break or self-exclusion. Our team is available via live chat and email to help you implement these limits.
What is the minimum age to play at Lizaro?
Lizaro strictly prohibits anyone under the age of 18 from registering or playing on our platform. We perform identity verification checks to ensure compliance with this age restriction.